Privacy Policy
Effective Date: 7/25/25
Last Updated: 7/25/25
Zen Critter, LLC (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website (the “Site”) or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you submit a form, book a service, sign up for a newsletter, or otherwise interact with us, we may collect personal information such as:
- Name
- Email address
- Phone number
- Physical address
- Pet information (e.g., name, breed, age, behavior concerns)
Non-Personal Information
We may also collect non-personal information about your interaction with our Site, such as:
- Browser type
- IP address
- Pages visited
- Time spent on the Site
- Referring website
2. How We Use Your Information
We may use the information we collect to:
- Provide and manage training and pet care services
- Respond to inquiries and communicate with you
- Schedule and confirm appointments
- Improve our website and services
- Send newsletters, updates, or promotions (you may opt out at any time)
We do not sell, rent, or trade your personal information to third parties.
3. How We Protect Your Information
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. However, no system is completely secure. We cannot guarantee the absolute security of your data.
4. Third-Party Services
We may use trusted third-party services (e.g., payment processors, scheduling tools, email marketing platforms) to help operate our business. These services may collect, store, or process your data under their own privacy policies. We encourage you to review those policies when using third-party tools via our Site.
5. Cookies and Tracking Technologies
Our Site may use cookies or similar technologies to enhance user experience and track website usage. You can adjust your browser settings to disable cookies, but this may affect the functionality of the Site.
6. Children’s Privacy
Our Site and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
7. Your Rights and Choices
You have the right to:
Request access to or correction of your personal data
Opt out of email communications at any time
Request deletion of your information (subject to legal or operational requirements)
To make a request, contact us using the information below.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Zen Critter, LLC
9335 NE 21st Ave., Rockaway Beach, OR 97136
info@zencritter.com